Frequently Asked Questions
We send our bracelets in our custom made envelopes. We have tracking and trace and you will receive your tracking number by email 2-3 days after you order.
Delivery normally takes 6-8 days depending on your location. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.
You have 30 days to return your item(s). Return costs are for the account of the customer.
Our shipping is completely free. We ship to every country in the world and there will be no shipping fees.
Our bracelets are made of satin cord with adjustable knots. The charm is Stainless Steel so it is water, sun and sweat proof. You can shower and swim with the bracelets ( basically anything).