Frequently Asked Questions

Q: What are the shipping costs?

Our shipping is completely free . We ship to every country in the world and there will be no shipping fees.

Q: What Materials do we use

Our bracelets are made of satin cord with adjustable knots . The charm is Stainless Steel so it is water, sun and sweat proof. You can shower and swim with the bracelets ( basically anything).

Order

Do I get a tracker number?

We send our bracelets in our custom made envelopes. We don’t have tracking numbers this is because we send your bracelet through your mailbox and not deliver it as package. This is also much more sustainable for the environment.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. All orders are shipped from The Netherlands.

Any question?

You can contact us through our contact page! We will be happy to assist you.

Return policy

You have 30 days to return your item(s). Return costs are for the account of the customer.

What are the shipping costs?

Our shipping is completely free. We ship to every country in the world and there will be no shipping fees.

What Materials do we use

Our bracelets are made of satin cord with adjustable knots. The charm is Stainless Steel so it is water, sun and sweat proof. You can shower and swim with the bracelets ( basically anything).